Information We Collect

At GoRaabta, we collect information that helps us provide, improve, and secure our services.

Account Information

When you create an account, we collect your name, email address, phone number, and profile information. Freelancers may additionally provide portfolio samples, skills, and payment details.

Usage Data

We automatically collect information about how you interact with GoRaabta, including gig views, messages, orders, and feature usage patterns.

How We Use Your Information

Service Delivery

Connect freelancers with clients and facilitate orders.

Security & Fraud Prevention

Detect and prevent suspicious activities.

Communication

Send important notifications.

Platform Improvement

Analyze usage patterns to enhance user experience.

Information Sharing

We do not sell your personal information. We share your data only in these circumstances:

  • With other users: Your profile information is visible to potential clients or freelancers.
  • Service providers: Third parties who help us operate (hosting, analytics, payment processing).

Data Security

We implement industry-standard security measures including encryption, secure servers, and regular security audits. However, no internet transmission is 100% secure. You are responsible for maintaining your account password confidentiality.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications

Questions about privacy?

We're here to help you understand how we protect your data.